1.
Amanda P, Pilliang R, Parini P. BPJS PATIENT SATISFACTION SERVICE QUALITY USING THE SERVQUAL METHOD. JURTEKSI [Internet]. 2024Jun.18 [cited 2025Sep.19];10(3):499 -506. Available from: https://jurnal.stmikroyal.ac.id/index.php/jurteksi/article/view/3119