Safitri, R. A., Mutiah, N. and Febriyanto, F. (2023) “INFORMATION TECHNOLOGY SERVICES MANAGEMENT AUDIT USING THE COBIT AND ITIL FRAMEWORK”, JURTEKSI (jurnal Teknologi dan Sistem Informasi), 9(2), pp. 231-238. doi: 10.33330/jurteksi.v9i2.1933.