Amanda, Putri, Rizaldi Pilliang, and Parini Parini. 2024. “BPJS PATIENT SATISFACTION SERVICE QUALITY USING THE SERVQUAL METHOD”. JURTEKSI (jurnal Teknologi Dan Sistem Informasi) 10 (3), 499 - 506. https://doi.org/10.33330/jurteksi.v10i3.3119.