Hasanah, Acunta Uswatun, Nurwati Nurwati, and Afdhal Syafnur. “IMPLEMENTASI STRATEGI CRM BERBASIS WEB PADA TOKO BUKU BUDI”. J-Com (Journal of Computer) 3, no. 3 (November 7, 2023): 165 - 172. Accessed September 20, 2025. https://jurnal.stmikroyal.ac.id/index.php/j-com/article/view/2721.