Nasution, S. D., N. Nurwati, and E. Saputra. “Peningkatan Daya Saing Toko Online Berbasis E-CRM (Studi Kasus Toko RSMSTORE.ID)”. J-Com (Journal of Computer), Vol. 2, no. 2, July 2022, pp. 149 -54, doi:10.33330/j-com.v2i2.1769.